Privacy Policy

BIGhedz is committed to protecting your privacy. The following details are provided for you to to understand how your personal information will be handled. If this privacy policy should ever change in the future, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Your personal information

When placing an order, the following information will be collected from you – your name, address, telephone number (if required) and email address. This information allows us to process and fulfil your order and to send confirmation of the details of your order.

Your full card details are not recorded or stored in our database. They are transferred securely and are encrypted to one or more third party payment service providers for immediate authorisation. Once payment authorisation has been received from the payment service provider we will confirm your order.

Securing your personal information

BIGhedz.com uses Secure Socket Layers (SSL), the most advanced security system available to encrypt and protect personal information. All of the personal information you enter, including your name, address, and the contents of your address book, is encrypted by secure server software before it is safely transmitted across the Internet.

Our SSL certificate is provided by Geo-Trust : Rapid SSL.

Using your personal information

BIGhedz will use the information that you provide us for marketing purposes and to notify you about improvements and enhancements to our online shop. We would like to keep you informed about our products and services and notify you of special offers that we think may be of interest to you. However, we will not pass on your details to other organisations.

Your information is solely kept for the purpose of fulfilling an order and keeping you up to date of the latest information regarding BIGhedz. Should you not wish to be informed of BIGhedz latest offers please e-mail contact@bighedz.com to be removed from our database.

Security of your Account and Password

You must not share the user name and password that you registered with BIGhedz with anyone else.

Rest assured, your password will remain encrypted and we do not have access to it. If you forget your password, you can request to reset it. By requesting to reset your password an email will be sent to your registered email address of your account, containing a link to reset your password. After setting up a new password you will then have access to your account.

You are solely responsible for maintaining the confidentiality of your password and any other identifying information.

Please note that we are entitled to treat anything done while your account is logged into the website, or by means of an email address, phone number or other communications method associated with that account, as having been done by you. It is your responsibility to maintain the security of your BIGhedz account.